Articles
Notes from the desk.
Copilot, Microsoft 365, Lenovo, Ubiquiti, Fortinet, and the AI products that have to live on them. Written the way we talk in the room.
Copilot·August 12, 2026·6 min
You’ve become the unofficial Copilot person.
AI was supposed to save you time. Instead you pick the tools, explain the limits, and get the call when the demo hits a real invoice.
Read »Copilot·July 28, 2026·5 min
Copilot in a plant that still faxes.
The floor does not care that the licence is premium. It cares whether the spec in the answer is the spec on the wall.
Read »AI·June 18, 2026·7 min
Where the data sleeps.
Local models are not a religion. They are an address. Copilot, Claude, and a box in the closet can all be the right call — once you say where the file is allowed to live.
Read »Lenovo·May 6, 2026·4 min
Lenovo that does not fight the software.
A copilot on a dying laptop is a slide. We stay a Lenovo/IBM service centre because the box still has to open the file.
Read »Fortinet·April 2, 2026·5 min
Fortinet as a habit, not a panic purchase.
The loud day is what you get when the firewall was a project. The quiet year is what you get when it is operations.
Read »Ubiquiti·March 11, 2026·4 min
Ubiquiti a shop floor can live with.
Wi-Fi that dies at the far press is not an IT story. It is why the scanner never became the workflow.
Read »AI·February 4, 2026·6 min
The agent should not write the PO.
Multi-agent demos look like magic until someone lets them post. Workflow-first means the model never holds the pen.
Read »Microsoft·January 15, 2026·5 min
Microsoft 365 after the migration hangover.
The tenant is not the product. The product is whether anyone can find the procedure, and whether Copilot is allowed to see it.
Read »AI·November 20, 2025·6 min
The packing slip that trained your first real model.
Document intelligence is not a moonshot. It is the unglamorous work of teaching a system what your receiving dock already knows.
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