Mauricie · Est. 1993
The desk you callwhen it has to work.
Infrastructure, IT support, and custom AI products for Quebec businesses that need more than a demo — and more than a ticket queue. The stack, the desk, and the products that sit on them.
- 1993
- Founded in Trois-Rivières
- 30+
- Years beside Quebec SMEs
- 3
- Practices, one desk
- 24/7
- NOC and emergency support for clients
Three practices. One desk.
The stack, and the AI products that sit on it.
Most firms sell a ticket queue or a demo. We run the infrastructure, answer the floor, and build the same custom AI products a specialist shop would — on the Microsoft, Lenovo, Fortinet, and Ubiquiti stack we already operate.
01 — Infrastructure
Keep the plant running. We will watch the rest.
Managed IT as an extension of your team: networking, servers, Microsoft 365, Fortinet, Ubiquiti, backup, cloud — designed, rolled out, and explained.
Infrastructure
02 — IT support
A desk that answers. A NOC that calls first.
Helpdesk, on-site, Lenovo/IBM service, and 24/7 monitoring. The ticket is not a void. The loud day is what you get when nobody is watching.
Support
03 — AI products
Custom AI products, not generic demos.
We do not start with “AI.” We start with the business problem — where work gets stuck, where teams lose time, and where process friction creates cost. Then we build the AI system that removes it.
- /Document Intelligence Systems
- /Workflow Automation Engines
- /Internal AI Copilots
- /Client-Facing AI Experiences
Why GOX
Montreal can demo. We stay.
Most AI shops can classify a PDF. Few already operate the tenant, the firewall, the laptops, and the ERP the file has to land in. That is the difference, and it is not a slogan.
01
Workflow-first. Integration on day one.
The product sits in mail, SharePoint, the ERP, the scanner. If it only works in a slide, it is not a product.
02
The stack is ours.
Microsoft 365, Lenovo, Fortinet, Ubiquiti, Infor Visual. The AI does not arrive as a second vendor. It arrives as the same desk.
03
A human gate.
Models propose. Workflows carry. A named person posts. Agents do not write the PO. That is how it survives March.
04
An address for the data.
Local models when the plant’s files should not leave. Copilot when the tenant is the right door. We will say which, in the first meeting.
Cases
What it looks like when it ships.
Fabrication · Mauricie · AI products
The packing slip stopped being a second job.
A shop that still received paper and PDFs in the same afternoon. Capturing them twice was the tax nobody had named.
Same morning
Happy-path slips in the ERP, down from 11 days
Multi-site manufacturer · Mauricie · Infrastructure
A NOC that calls before you notice.
The network was a consumer router and a prayer. The loud day arrived on a Tuesday.
Before you notice
NOC call, not a stalled line
Distributor · Québec · Support
The helpdesk stopped being a shared inbox.
Fourteen people mailed the same three names. After 5 p.m. the plant was on its own.
24/7
Emergency line with a person, and a fee that is written down
Articles
The desk, in writing.
- Read
Copilot
You’ve become the unofficial Copilot person.
AI was supposed to save you time. Instead you pick the tools, explain the limits, and get the call when the demo hits a real invoice.
- Read
Copilot
Copilot in a plant that still faxes.
The floor does not care that the licence is premium. It cares whether the spec in the answer is the spec on the wall.
- Read
AI
Where the data sleeps.
Local models are not a religion. They are an address. Copilot, Claude, and a box in the closet can all be the right call — once you say where the file is allowed to live.
Employer
A healthy shop for serious people.
Outstanding Employer, MQQ, 2021 — a first in Mauricie. Weekly pay, paid certifications, real vacation, and a terrace that actually gets used.
Life at GOXStart here
Tell us where the work gets stuck.
A line that stopped. A packing slip that is still a second job. A copilot with no permissions. We will tell you plainly if we are the right desk.
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