“Excellent service. The team is professional, welcoming, and always listening. We felt well looked after from start to finish. Impeccable service. I recommend them without hesitation.”
Mauricie · Since 1993
All your IT servicesin one place.
Whether you are an SME or a manufacturing company, we look after your infrastructure, your support, and the custom AI that belongs in the tools you already use. We have been in Trois-Rivières since 1993.
Infrastructure/Helpdesk/Surveillance 8–5/Microsoft 365/SharePoint/Cybersecurity/SOC/Azure/Backup/Fortinet/Ubiquiti/Lenovo/Document Intelligence/Workflow engines/Internal copilots/Client-facing AI/Copilot/Human gate/Infrastructure/Helpdesk/Surveillance 8–5/Microsoft 365/SharePoint/Cybersecurity/SOC/Azure/Backup/Fortinet/Ubiquiti/Lenovo/Document Intelligence/Workflow engines/Internal copilots/Client-facing AI/Copilot/Human gate/
- 1993
- Founded in Trois-Rivières
- 30+
- Years beside Quebec SMEs
- 24/7
- Emergency line, for existing clients
- 8–5
- Surveillance team, Monday to Friday
Verified Google reviews
The work, in their words.
What clients actually wrote on Google. Not a brochure.
Verified reviews
“Competent technicians who give excellent customer service. Thank you, GOX, for supporting our team.”
“Very good at solving problems.”
What we do
Infrastructure, IT support, and custom AI.
Some firms sell a ticket queue. Others sell a demo. We run the whole stack, we answer when something breaks, and we build custom AI that sits in the same tools. Cybersecurity and Microsoft 365 are part of infrastructure. For a true SOC, we work with Secure01. Your Microsoft 365 stays with us.
Infrastructure
Focus your efforts
The whole stack in one package: laptop, Wi-Fi, firewall, server, backup, and the AI box in the building. One shop, one number.
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IT support
A desk that answers
A helpdesk in the week. Surveillance Monday to Friday, 8 to 5. For existing clients, a 24/7 line when Monday is too late.
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Custom AI
Automate your processes
We start with the stuck work: a pile of PDFs, a mailbox nobody wants. Then we build a custom AI system that takes that pile off the floor.
Learn moreWhy GOX
One company for the whole stack.
Plenty of teams can classify a PDF. Very few already look after your Microsoft 365, your firewall, your laptops, and the ERP the file has to land in. That is the difference.
01
The work first. Integration on day one.
The product lives in email, SharePoint, the ERP, the scanner. If it only works in a slide, it is not a product.
02
The stack is ours.
Microsoft 365, Lenovo, Fortinet, Ubiquiti, Infor Visual. AI does not arrive as a second vendor. It arrives as the same team.
03
A person at the gate.
Models propose. Workflows carry the work. A named person posts. Agents do not write the purchase order. That is how it lasts.
04
A clear place for the data.
Local models when plant files should not leave the building. Copilot when Microsoft 365 is the right door. We will say which, in the first meeting.
Cases
What it looks like once it ships.
The packing slip stopped being a second job.
A shop that still received paper and PDFs in the same afternoon. Capturing them twice was the tax nobody had named.
Answers from the binder, not from the hallway.
Procedures lived in SharePoint, in a binder, and in the head of the person on vacation. The unofficial AI person was tired.
The shop floor talks to finance. On purpose.
Timesheets, MRP, and B2B orders lived in side systems. The number in the ERP was a rumour by Thursday.
The invoice arrives once. The agent does the walking.
Accounts payable was a hallway. PDFs, forwards, and a shared mailbox that nobody wanted to own.
Blog
From the shop floor, in writing.
Grok Bot is an always-on teammate. Here is how a Quebec plant should actually use it.
A cluster of Mac Studio Ultras is not a data center. For some plants, it is enough.
So you became the unofficial Copilot person.
