Multi-site manufacturer · Mauricie · Infrastructure · 2024

A NOC that calls before you notice.

The network was a consumer router and a prayer. The loud day arrived on a Tuesday.

Before you notice
NOC call, not a stalled line

The stuck work

Three sites, one flat network, backups nobody had restored. Fortinet was a quote. Ubiquiti was a showroom AP in the office and nothing on the dock.

What we built

Segmentation, a controller someone on the desk can open, Fortinet as operations not a monument, and a NOC that watches the environment instead of waiting for the complaint. The restore was tested, not promised.

What changed

The dock stays on the air. The copilot cannot wander into CNC. When a link drifts, the plant hears from us first.